Frequently Asked Questions
Everything you need to know about our luxury fragrances
Are Afnan perfumes 100% authentic?
Yes, we guarantee that all fragrances sold on our platform are 100% authentic and sourced directly from our manufacturing facilities to ensure the highest quality and concentration.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days depending on customs processing.
What is your return policy for open fragrances?
Due to the nature of beauty and hygiene products, we can only accept returns on items that are unopened, unused, and in their original cellophane packaging within 30 days of purchase.
Do you offer samples before committing to a full bottle?
We currently offer discovery sets and individual 2ml samples for our most popular collections so you can experience the scent's longevity and dry-down on your skin before purchasing a full-sized bottle.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and select 'Buy Now, Pay Later' options like Klarna and Afterpay.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your perfume in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer rather than a bathroom.